Thank you for your interest in Pink Peony Bride. Please see below my answers to some of the most frequently asked questions.
What are your shipping policies? How do I receive my order?
Each order is packaged and shipped with love from Pink Peony Bride in Bellefonte, PA. I ship with tracking but do not include signature or insurance. I highly recommend that you add signature and insurance for your protection.
Each order is packaged and shipped with love from Pink Peony Bride in Bellefonte, PA. I ship with tracking but do not include signature or insurance. I highly recommend that you add signature and insurance for your protection.
I am pleased to offer local pickup to Central PA brides. Pickup hours are by appointment. Choose Local Pickup from the shipping options and I will contact you to schedule a pickup appointment. Alternatively, pickups may be scheduled during open houses.
What are the current Covid-19 Guidelines?
For open houses and pickups, I have implemented the following guidelines with the safety of you, your guest and myself in mind. These will be updated as new guidance is received from the State. Thank you for your understanding.
- Please Wear a Mask. Masks are required for both you and your guest. Complimentary masks are available if needed.
- Hand Hygiene. Please utilize the complimentary hand sanitizer upon arrival and throughout your visit.
- One Guest Please. Due to capacity requirements, while these Covid-19 guidelines are in effect, brides may only be accompanied by one guest.
Click here for more information on open houses.
For open houses and pickups, I have implemented the following guidelines with the safety of you, your guest and myself in mind. These will be updated as new guidance is received from the State. Thank you for your understanding.
- Please Wear a Mask. Masks are required for both you and your guest. Complimentary masks are available if needed.
- Hand Hygiene. Please utilize the complimentary hand sanitizer upon arrival and throughout your visit.
- One Guest Please. Due to capacity requirements, while these Covid-19 guidelines are in effect, brides may only be accompanied by one guest.
Click here for more information on open houses.
Can I return an item from my order?
My hope is that you will love the pieces you have chosen and they will make you feel beautiful and confident. Before purchasing, if you have a question about a piece, please ask. I would be happy to assist you.
Because of the special, one-time nature of the events for which pieces are purchased, all orders (online and special order) are final and are not subject to change, cancellation, exchange or refund.
My hope is that you will love the pieces you have chosen and they will make you feel beautiful and confident. Before purchasing, if you have a question about a piece, please ask. I would be happy to assist you.
Because of the special, one-time nature of the events for which pieces are purchased, all orders (online and special order) are final and are not subject to change, cancellation, exchange or refund.
Can I order my jewelry/headpiece/veil in a different color?
For the Pink Peony Bride collection of wedding day bridal jewelry and headpieces, most pieces are available in additional metal options (silver, gold, rose gold) through special order. For veils, all styles are available in white, diamond white and ivory with select styles available in champagne, light gold and blush. Brides may select a different veil color through special order as well. Please inquire here about additional color options.
For the Pink Peony Bride collection of wedding day bridal jewelry and headpieces, most pieces are available in additional metal options (silver, gold, rose gold) through special order. For veils, all styles are available in white, diamond white and ivory with select styles available in champagne, light gold and blush. Brides may select a different veil color through special order as well. Please inquire here about additional color options.
How long will it take for me to receive my order?
Pieces in the online shop will ship within 2 days of your order. Then will be subject to regular shipping timelines.
For special orders, I recommended that you place your order about 3 to 4 months before your wedding date for a seamless experience and to allow a grace period for issues that may arise that are beyond my control, such as shipping delays. Though, special order timelines may differ based on designer and some orders may be processed more quickly. If you have a tight timeline, before you place an order, please talk to me about available options, including rush orders.
Pieces in the online shop will ship within 2 days of your order. Then will be subject to regular shipping timelines.
For special orders, I recommended that you place your order about 3 to 4 months before your wedding date for a seamless experience and to allow a grace period for issues that may arise that are beyond my control, such as shipping delays. Though, special order timelines may differ based on designer and some orders may be processed more quickly. If you have a tight timeline, before you place an order, please talk to me about available options, including rush orders.
Do you have additional questions? Please contact me here and I'll be happy to help you. Thank you!
