Thank you for your interest in Pink Peony Bride. Please see below, answers to some of the most frequently asked questions.
How much is shipping? What are your shipping policies?
Flat shipping charge of $7.95 (standard shipping) to all U.S. States. Free Shipping for orders $200 and over.
Each order is packaged and shipped with love from Pink Peony Bride in Bellefonte, PA. Orders are shipped with tracking but do not include signature or insurance. It is recommended that you add signature and insurance for your protection. Once your order is placed, you may submit that request here.
Flat shipping charge of $7.95 (standard shipping) to all U.S. States. Free Shipping for orders $200 and over.
Each order is packaged and shipped with love from Pink Peony Bride in Bellefonte, PA. Orders are shipped with tracking but do not include signature or insurance. It is recommended that you add signature and insurance for your protection. Once your order is placed, you may submit that request here.
Can I return an item from my order?
Our hope is that you will love the pieces you have chosen and they will make you feel beautiful and confident. Before purchasing, if you have a question about a piece, please ask. We would be happy to assist you.
Returns are permitted within 72 hours of receipt of your in stock items. Please note, special order items, sample sale and sale items cannot be returned. Please click here for more details on the return policy.
Our hope is that you will love the pieces you have chosen and they will make you feel beautiful and confident. Before purchasing, if you have a question about a piece, please ask. We would be happy to assist you.
Returns are permitted within 72 hours of receipt of your in stock items. Please note, special order items, sample sale and sale items cannot be returned. Please click here for more details on the return policy.
Can I order my jewelry/headpiece/veil in a different color?
For the Pink Peony Bride collection of wedding day bridal jewelry and headpieces, most pieces are available in additional metal options (silver, gold, rose gold) through special order. For veils, all styles are available in white, diamond white and ivory with select styles available in champagne, light gold and blush. Brides may select a different veil color through special order as well. Please inquire here about additional color options.
For the Pink Peony Bride collection of wedding day bridal jewelry and headpieces, most pieces are available in additional metal options (silver, gold, rose gold) through special order. For veils, all styles are available in white, diamond white and ivory with select styles available in champagne, light gold and blush. Brides may select a different veil color through special order as well. Please inquire here about additional color options.
How long will it take for me to receive my order?
Pieces in the online shop will ship within 2 days of your order. Then will be subject to regular shipping timelines.
For special orders, it is recommended that you place your order about 3 to 4 months before your wedding date for a seamless experience and to allow a grace period for issues that may arise that are beyond my control, such as shipping delays. Though, special order timelines may differ based on designer and some orders may be processed more quickly. If you have a tight timeline, before you place an order, please enquire about available options, including rush orders.
Pieces in the online shop will ship within 2 days of your order. Then will be subject to regular shipping timelines.
For special orders, it is recommended that you place your order about 3 to 4 months before your wedding date for a seamless experience and to allow a grace period for issues that may arise that are beyond my control, such as shipping delays. Though, special order timelines may differ based on designer and some orders may be processed more quickly. If you have a tight timeline, before you place an order, please enquire about available options, including rush orders.
Do you have additional questions? Please contact us here and we will be happy to help you. Thank you!
